Table of contents
- Key principles
- Background information
- Best practice principles for effective communication
- Communication methods
- Overcoming barriers to communication
- Appendix A: Referral and reporting obligations under Better Access
- Referrer obligations
- Obligations of service providers
Obligations of service providers
Providers of treatment services under the Better Access initiative are psychologists, appropriately qualified GPs, social workers and occupational therapists. Patients are eligible for 10 services in a calendar year. Service providers must provide a report back to the referring medical professional at the completion of a course of treatment (a course of treatment is for up to six sessions) and at the completion of the service to the patient.
The report to the referring medical professional should include information on:
the results of any assessments undertaken;
the treatment that was provided and the outcomes of treatment;
recommendations for future management of the patient.